Ladies and gentlemen,most products are on sale from Nov.24 to Nov.28, 2022, Over 10% OFF. Enjoy.
Thanks for visiting Cartrimhome, as the Chinese New Year approches, we will be off for the holidays from Feb 2 to Feb 13, during this time, only the items that state “US STOCK” (on the main profile picture) will be shipped on time, ETA 2-5 business days, the NON US products, will be delayed to be shipped. Thank you for your patience and understanding. We Wish you all the best, be well and stay safe, CTH team.
Thanks for visiting Cartrimhome, Enjoy Black Friday / cyber Monday savings from November 24th to 27th with discounts exceeding 15% that are already applied on most products. Thank you for your business. CTH team.
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Return Policy

Return Is Acceptable

a.Within one month, if there is any quality problem with the product, please contact us immediately, we will repair it for you and pay the returned shipping cost, in principle, we will accept if you want a refund. (Special statement is that within one month, the product has a quality problem); if it exceeds one month, please return it to us,we will repair it for you and we do not accept a refund; of course, the quality problem does not include vandalism.
b.If you want to return your items within 14 days, you should contact us for our shipping address. And all items should be with original status: unworn, unwashed, and with all tags attached.
c.If it is the quality problem or mistaken version, please take photos of the item and send the pictures to us. We will take full responsibility for the quality problem item.
d.If you would like to exchange for other style , please contact us to confirm the difference and other fees, we will give you the return address, please inform us the tracking number after the items be shipped back. Once we receive the items, We will ship the new item you reorder.
e.Liability conditions

--1.The wrong version, for example, the customer chose the A section, and we sent the B section, of course, if the customer chose the wrong style, the customer needs to bear all the responsibility,If the customer chooses to return the product, the customer needs to pay the shipping fee to return the product, and part of the shipping fee will be deducted from the refund.

--2.The product is damaged during transit,we will re-send new products.

--3.If the parcel is lost,we will re-send new products.

f.If you have any questions about returning your products, please contact us!

No Return Or Exchange Under These Situations

a.We do not accept items that with any quality problem which is due to subjective awareness of defective goods.
b.We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.
c.We do not accept items that are unauthorized, packaged incorrectly, or improperly insured. We appreciate your understanding.

Contact us

Contact email:sales@cartrimhome.com or service@cartrimhome.com